C2C is ISO 9001:2015 certified. We have an extensive quality assurance and improvement process. C2C and its leadership have a long tradition of achieving the highest quality standards for all aspects of work performed. Our comprehensive quality program includes documented work processes and instructions. C2C’s quality program promotes quality at all levels and encompasses C2C’s corporate values of "Integrity, Quality & Value driving Continuous Improvement.”
What is a QIC?
The Medicare, Medicaid, and SCHIP Benefits Improvement and Protection Act (BIPA) of 2000 included provisions aimed at improving the Medicare appeals process. Part of these provisions mandate that an independent contractor, known as a Qualified Independent Contractor (QIC), will perform second level appeals known as reconsiderations. QIC contractors render timely and accurate decisions on reconsiderations.